Kind words from very talented people.
"She is outstanding at managing complex and competing constraints, organizing information clearly, and creating compelling user interfaces."
Lacy is an exceptional UX leader who thrives in challenging environments. We worked together to improve customer experience for an acquisition and financial assistance system - a complex platform driven by federal policies. Lacy learned remarkably fast about the millions of federal and public users in our diverse stakeholder community. She is outstanding at managing complex and competing constraints, organizing information clearly, and creating compelling user interfaces. As a leader, she took ownership of projects and provided direction to our user research team. Beyond her technical and leadership skills, she brought positive energy and initiative to our program that made her a pleasure to work with.
- Christy Hermansen, General Services Administration (GSA) Director
"She successfully advocated for user needs while balancing complex project requirements."
hard-working
Lacy and I collaborated across design, service design, and CX teams throughout the software development lifecycle, supporting users during GSA's modernization of SAM.gov. Throughout our time working together, Lacy demonstrated expertise in user experience and a thoughtful approach to problem-solving. She sucessfully advocated for user needs while balancing complex project requirements. Lacy is easy to work with and brought a positive, collaborative energy across our cross-functional disciplines.
- Alexis Glenn, Project Manager | Content, General Services
Administration
"She is incredibly hard-working, patient, and positive."
Lacy came on board at the Hunt Institute during a time of transition in leadership, strategic planning, and institutional affiliation. She quickly and effectively identified a branding and communications strategy that ranged from establishing or re-envisioning social media accounts for the Institute and staff, creating cohesive designs for publications across all programs, utilizing data to drive improvement in email marketing and web traffic, and a myriad of thoughtful other initiatives that took the Hunt Institute to the "next level" during a pivotal period. I've had the good fortune of working with Lacy on many projects; she is incredibly hard working, patient, and positive. First and foremost, she is a team player and is always willing to go above and beyond to ensure that client or coworker is satisfied.
- Nicole Julian, Deputy Director for Innovation and Partnership at the
North Carolina Office of the Governor
"Lacy was integral in supporting the Cook brand by defining the look and feel of our digital media."
"It is rare that you come across an amazing talent like Lacy. I had the pleasure of serving as her manager in the eCommunications department at Cook Medical for nearly 2 years. Lacy was integral in supporting the Cook brand by defining the look and feel of our digital media. During her time with the department, she was a strong, passionate leader, sharing the design direction not only with coworkers and executives at the home office, but also with our international teams. I was particularly impressed by Lacy’s ability to work with even the toughest clients. She was able to react professionally and with a positive attitude to accomplish our goals. This skill often takes years to develop, but it seemed to come quite naturally to Lacy. She would be a valuable addition to any project and has earned my highest recommendation."
- Kevin Rademachir, Global IT Manager at Cook Medical
Lacy is an exceptional UX leader who thrives in challenging environments. We worked together to improve customer experience for an acquisition and financial assistance system - a complex platform driven by federal policies. Lacy learned remarkably fast about the millions of federal and public users in our diverse stakeholder community. She is outstanding at managing complex and competing constraints, organizing information clearly, and creating compelling user interfaces. As a leader, she took ownership of projects and provided direction to our user research team. Beyond her technical and leadership skills, she brought positive energy and initiative to our program that made her a pleasure to work with.
- Christy Hermansen, General Services Administration (GSA) Director
"She successfully advocated for user needs while balancing complex project requirements."
hard-working
Lacy and I collaborated across design, service design, and CX teams throughout the software development lifecycle, supporting users during GSA's modernization of SAM.gov. Throughout our time working together, Lacy demonstrated expertise in user experience and a thoughtful approach to problem-solving. She sucessfully advocated for user needs while balancing complex project requirements. Lacy is easy to work with and brought a positive, collaborative energy across our cross-functional disciplines.
- Alexis Glenn, Project Manager | Content, General Services
Administration
"She is incredibly hard-working, patient, and positive."
Lacy came on board at the Hunt Institute during a time of transition in leadership, strategic planning, and institutional affiliation. She quickly and effectively identified a branding and communications strategy that ranged from establishing or re-envisioning social media accounts for the Institute and staff, creating cohesive designs for publications across all programs, utilizing data to drive improvement in email marketing and web traffic, and a myriad of thoughtful other initiatives that took the Hunt Institute to the "next level" during a pivotal period. I've had the good fortune of working with Lacy on many projects; she is incredibly hard working, patient, and positive. First and foremost, she is a team player and is always willing to go above and beyond to ensure that client or coworker is satisfied.
- Nicole Julian, Deputy Director for Innovation and Partnership at the
North Carolina Office of the Governor
"Lacy was integral in supporting the Cook brand by defining the look and feel of our digital media."
"It is rare that you come across an amazing talent like Lacy. I had the pleasure of serving as her manager in the eCommunications department at Cook Medical for nearly 2 years. Lacy was integral in supporting the Cook brand by defining the look and feel of our digital media. During her time with the department, she was a strong, passionate leader, sharing the design direction not only with coworkers and executives at the home office, but also with our international teams. I was particularly impressed by Lacy’s ability to work with even the toughest clients. She was able to react professionally and with a positive attitude to accomplish our goals. This skill often takes years to develop, but it seemed to come quite naturally to Lacy. She would be a valuable addition to any project and has earned my highest recommendation."
- Kevin Rademachir, Global IT Manager at Cook Medical