👋 Hi. I'm Lacy Kelly Ramos, a UX manager, researcher, and content designer. I help deliver digital experiences at the intersection of CX and the public good.
Census User Research
Discovery | Synthesis | Airtable | Feature Scoping
HelpHub Mobile App
Discovery | Ideation | Prototyping | Testing | Reporting
USPS User Testing
Usability Testing | Reporting
Global Style Guide
Interaction Design | UI Patterns | Branding
Website Redesign
Art Direction | UI/UX Design | Content Management